Reflections
Making white-collar work visible
Unlike physical production, knowledge work is invisible. Why managers struggle with capacity planning, and how to make the work seen.
Work Design Strategist & Systems Builder — Tokyo
I work towards a world where work flows — where people, processes and systems work in harmony. I redesign work for organizations, and I build with the tools myself so I know what actually works.
Unlike physical production, knowledge work is invisible. Why managers struggle with capacity planning, and how to make the work seen.
The disruption is invisible at the org-chart level and enormous at the task level. Why most workforce plans are measuring the wrong unit.
I learn by doing. I solve my own problems and my own organization's before advising anyone on theirs — Claude Code and Antigravity at home, Microsoft Copilot and Power Platform at work. No fluff, no sales talk: what I bring to clients is what has already survived contact with the real world. I walk the talk and take my own medicine.
A self-improving knowledge and project vault powered by Obsidian, local LLMs, and autonomous AI agents.
An interactive systems-diagram tool that turns client discovery calls into live cause-and-effect maps.
An iPhone-first workout tracking PWA that replaces a $300/year commercial subscription with data ownership and custom science-grounded progression.
My purpose is to make the world a better place and leave everyone better than I found them. I learn and synthesize knowledge, then give back by sharing it — so others can unleash their full potential.
Fabian Hoshino — Associate Partner at EY Strategy & Consulting Japan, leading Work Design & Performance Enablement delivery for foreign-capital companies. My work comes down to one diagnosis — is this a resourcing problem, or a work design problem? Evenings, I build the systems that keep me honest.