Reflections
Making white-collar work visible
Unlike physical production, knowledge work is invisible. Why managers struggle with capacity planning, and how to make the work seen.
Thinking
Unlike physical production, knowledge work is invisible. Why managers struggle with capacity planning, and how to make the work seen.
The disruption is invisible at the org-chart level and enormous at the task level. Why most workforce plans are measuring the wrong unit.
Three converging forces make Japan the preview of every developed economy's future — and the best laboratory for redesigning work.
Mechanisms are cheap, RCTs are rare, and most fitness advice lives in between. How I decide what earns a place in my routine.
Capital, capability, and code all compound the same way: small, boring, repeated. What I'm teaching my family about money — and myself about everything else.